In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the School’s account receives the payment.
We manually submit the payment to our ERP. It should take 7-10 working days for the payment to be credited to School’s account.
Multiple Payments Case
If double payment happens and the payment gateway service clearly mentions it, the school will refund the payment once the School’s account receives payment which should take 7-10 working days for the back payment or we can adjust the amount to the next monthly fee as per Payer’s request.
Other Payments Case
In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the School and the School’s decision would be final.
Beanstalk Junior School
Sector 33, Karnal, Haryana
Ph. no- +91 90050 33996
You may contact us during office hours: Timings: 09:30 AM to 02:30 PM